Former manager: Calls forwarded to 'threat line' with unemployed threatening to hurt or kill themselves increased

Video Credit: ABC Action News
Published on August 5, 2021 - Duration: 03:43s

Former manager: Calls forwarded to 'threat line' with unemployed threatening to hurt or kill themselves increased

A furloughed manager with Titan Technologies, who oversaw hundreds of call center employees hired to help out-of-work Floridians navigate a state unemployment system, says the company had to launch a separate phone line to direct callers who threatened to harm or kill themselves.


You are here

Related videos from verified sources

Former call center workers struggle to collect unemployment from same system they were hired to help 03:46
Video credit: ABC Action News - Published on August 6, 2021 

You might like