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Former manager: Calls forwarded to 'threat line' with unemployed threatening to hurt or kill themselves increased
Video Credit: ABC Action News
Published on August 5, 2021 - Duration: 03:43s
Former manager: Calls forwarded to 'threat line' with unemployed threatening to hurt or kill themselves increased
A furloughed manager with Titan Technologies, who oversaw hundreds of call center employees hired to help out-of-work Floridians navigate a state unemployment system, says the company had to launch a separate phone line to direct callers who threatened to harm or kill themselves.
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