Retail Stores Enlist Shoppers to Curb Bad Behavior Against Workers

Retail Stores Enlist Shoppers , to Curb Bad Behavior Against Workers.

A dozen retailers, including Gap and H&M, will join forces on a campaign this fall asking customers to help combat bad behavior aimed at retail workers.

A dozen retailers, including Gap and H&M, will join forces on a campaign this fall asking customers to help combat bad behavior aimed at retail workers.

The campaign is being spearheaded by nonprofits Open to All and Hollaback as well as the Retail Industry Leaders Association.

ABC reports that retail workers have faced increased harassment as they try to enforce social distancing and mask protocols amid the pandemic.

People of color, those with disabilities and members of the LGBTQ+ community have been among those targeted in retail settings.

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Participating retailers will install signage in their stores with QR codes that allow customers to sign a pledge of support.

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A tool kit designed by Hollaback will also show customers how they can help, including ways to create a distraction for the abuser... ...as well as documenting the situation and bringing in someone else to help the target of the abuse.

According to ABC, as the spread of COVID-19 slows, retailers are concerned that abusive behavior will worsen as stores enter the back-to-school and holiday seasons.