Florida Department of Children and Families partners with 211 helpline

The state is now partnering with the 211 helpline, to promote mental health resources.

PARTNERING WITH 2-1-1,PROMOTING MENTAL HEALTHRESOURCES.

WPTV NEWS CHANNELFIVE SABIRAH RAYFORD SHOWS YOUTHEIR NEW TOOL TO HELP THOSEDEALING WITH THE PRESSURES OFTHE PANDEMIC.< AT THE 211 OFFICE PEOPLELIKE LISA ARE LOOKING TO HELP.“24 HOURS A DAY THERESOMEONE HERE TO TAKE A CALL IFYOU JUST NEED SOMEONE TO TALKTO” LISA HAS WORKED AT THECOMMUNITY HELPLINE AND CRISISHOTLINE BASED IN PALM BEACHCOUNTY AND THE TREASURE COASTFOR 5 YEARS.

SHE SAYS IN 2020SHE RECEIVED A LOT OF CALLSFROM SENIORS DEALING WITHISOLATION.“AND SUDDENLY THEYHAVE TO BE SEQUESTERED AWAYFROM EVERYONE FOR THEIR OWNHEALTH AND ITAND THEY FEEL SHUT OFF FROMTHE WORLD” SHARON LTHE PRESIDENT OF 211 SAYS THECALLS AREN“LAST WEEK I LOOKED AT IT ANDWE WERE AT 290 CALLS A DAYLAST WEEK AND THAT COMPARED TO209 THE WEEK BEFORE.

SO,PRETTY SIGNIFICANT INCREASEDAY TO DAY” NOW, THE FLORIDADEPARTMENT OF CHILDREN ANDFAMILIES HAS LAUNCHEDTURNTO211.COM A NEW WEBSITEWITH TONS OF TOOLS TO NAVIGATETHE PANDEMIC.“WE SAW A REALLYLARGE INCREASE IN NEED AND THESTATE RECOGNIZED THAT AND THEYWENT AFTER A FEDERAL GRANT TOALLOW US TO HIRE SOMEADDITIONAL STAFFING” SHARONSAYS THEY ORGANIZATION ISCELEBRATING 50 YEARS OFSERVICE AND TECHNOLOGY ISHELPING THEM REACH MOREPEOPLE.“THE UNDERSTANDINGTHAT HEALTH IS HEALTH YOUKNOW, YOUR PHYSICAL HEALTH ANDYOUR MENTAL HEALTH.

ALL OFTHAT IS YOUR HEALTH AND WENEED TO PAY ATTENTION TO OUROVERALL WELL-BEING” REPORTINGIN PALM BEACH COUNTY, SABIRAHRAYFORD, WPTV NEWS CHANNEL5.