Pontins used 'undesirable guest list' says whistleblower

Video Credit: ODN
Published on March 2, 2021 - Duration: 01:22s

Pontins used 'undesirable guest list' says whistleblower

Holiday company Pontins discriminated against Traveller families by drawing up a list of Irish surnames to block them from making bookings.

A whistleblower revealed there was a list of so-called "undesirable guests" which call handlers were told to consult.

The Equality and Human Rights Commission investigated and says the practices amounted to racial discrimination.

Report by Blairm.

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Equality and Human Rights Commission

Non-departmental public body in England and Wales

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