Website apologizes after day-long vaccine booking frustration

Video Credit: WCVB
Published on February 19, 2021 - Duration: 01:32s

Website apologizes after day-long vaccine booking frustration

The vendor of the state's COVID-19 vaccination website is apologizing after the site crashed.


Website apologizes after day-long vaccine booking frustration

SERA: JUST AS NEARLY ONE MILLIONRESIDENTS HAVE BEEN TRYING TOGET APPOINTMENTS HERE AND ATVACCINE SITES ACROSS THE STATE.BUT TECHNICAL ISSUES AND CRASHESHAVE PLAGUED THE STATE’SAPPOINTMENT WEBSITLAST NIGHT, THE VENDOR THATHANDLES THE WEBSITE RESPONDED TOWHAT HAPPENED AS THOSE 65 ANDOLDER AND PEOPLE WITH HEALTHISSUES FIRST TRIED TO BOOKAPPOINTMENT YESTERDAY MORNING.THERE WAS A SUDDEN ANDUNPRECEDENTED SEARCH TO THE SITEAND THEY DEEPLY REGRET WHATHAPPENED.THEY SAY, AS PUBLIC HEALTHSERVANTS AND YOUR PARTNER, WEACCEPT FULL RESPONSIBILITY FORTHE PROBLEM.GOVERNOR BAKER ALSO APOLOGIZEDFOR THE FRUSTRATION.

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