Passengers are filmed not wearing masks on an American Airlines flight

This disgruntled American Airlines customer claims that passengers on his flight flew the entire trip without masks and were never asked to cover their faces. The covert video shows two passengers sitting next to the videographer can be clearly seen chatting with one another, without masks. "The thing that pissed me off more than anything was that the people around them were upset," said the source, who asked to remain anonymous. "A woman near me, who must have been 80, even said she wouldn't have flown if she knew people didn't have to wear masks. "I was the closest one to them.

I didn't say anything. "At one point, I looked at the flight attendant and I thought she was gonna say something."I looked and pointed at them, but she didn't say anything when she took their garbage. "In my mind, I was wondering, 'did they change the rules?

Can you take your mask off in the air'?"The flight, which took place on December 6, was flying out of Charlotte, North Carolina to New York City. The source added: "Not one seat was vacant.

We were about six inches from each other.

I'm guessing there were over 200 passengers."Once arriving in New York, our source was stopped by the National Guard and asked to fill out contact tracing forms. He added: "I guess the most mind-blowing thing was that we were stopped by the National Guard to sign papers, but we were not required to wear face coverings on an absolutely packed plane."After speaking with the National Guard, the passenger claimed he went straight to American Airlines customer service.He said: "It took me a while to speak with a representative, but when I finally did and told them what happened they basically said it was impossible and ignored me. "I offered to show them my videos but they weren't interested." In a later email exchange, customer service told the passenger that there are no face covering "exemptions for those over two years old" and that American Airlines "enforce[s] this policy during boarding and onboard the aircraft." "Customers are reminded of these guidelines throughout their time traveling with American," said a spokesperson for American."Those unwilling to comply with American's face covering policy at any time during their journey may be denied boarding or barred from future travel for the duration of this policy. "Our team is working to review the reported issue and to ensure our policies are appropriately enforced."

This disgruntled American Airlines customer claims that passengers on his flight flew the entire trip without masks and were never asked to cover their faces.

The covert video shows two passengers sitting next to the videographer can be clearly seen chatting with one another, without masks.

"The thing that pissed me off more than anything was that the people around them were upset," said the source, who asked to remain anonymous.

"A woman near me, who must have been 80, even said she wouldn't have flown if she knew people didn't have to wear masks.

"I was the closest one to them.

I didn't say anything.

"At one point, I looked at the flight attendant and I thought she was gonna say something."I looked and pointed at them, but she didn't say anything when she took their garbage.

"In my mind, I was wondering, 'did they change the rules?

Can you take your mask off in the air'?"The flight, which took place on December 6, was flying out of Charlotte, North Carolina to New York City.

The source added: "Not one seat was vacant.

We were about six inches from each other.

I'm guessing there were over 200 passengers."Once arriving in New York, our source was stopped by the National Guard and asked to fill out contact tracing forms. He added: "I guess the most mind-blowing thing was that we were stopped by the National Guard to sign papers, but we were not required to wear face coverings on an absolutely packed plane."After speaking with the National Guard, the passenger claimed he went straight to American Airlines customer service.He said: "It took me a while to speak with a representative, but when I finally did and told them what happened they basically said it was impossible and ignored me.

"I offered to show them my videos but they weren't interested." In a later email exchange, customer service told the passenger that there are no face covering "exemptions for those over two years old" and that American Airlines "enforce[s] this policy during boarding and onboard the aircraft." "Customers are reminded of these guidelines throughout their time traveling with American," said a spokesperson for American."Those unwilling to comply with American's face covering policy at any time during their journey may be denied boarding or barred from future travel for the duration of this policy.

"Our team is working to review the reported issue and to ensure our policies are appropriately enforced."