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Unemployed Workers Complain They've Been Waiting For Days For Callbacks From IDES Phone System
Video Credit: CBS 2 Chicago
Published on July 14, 2020 - Duration: 02:42s
Unemployed Workers Complain They've Been Waiting For Days For Callbacks From IDES Phone System
Many jobless Illinois workers have taken advantage of the state’s new feature in which they can skip countless calling and long hold times and let someone from the state’s Department of Employment Security call them back.
The problem is, some wait times have turned into days.
CBS 2's Tara Molina reports.
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