State fears more people impacted by unemployment insurance error

Video Credit: WKBW Buffalo
Published on April 29, 2020 - Duration: 02:31s

State fears more people impacted by unemployment insurance error

State officials fear there are more people than the three dozen people originally believed to have been impacted by a "human error" sending someone else's personal information.


State fears more people impacted by unemployment insurance error

HUMAN ERROR ISBEING BLAMED FORPERSONALINFORMATIONGETTING INTO THEWRONG HANDS.LAST NIGHT NIKKIDEMENTRI SPOKEWITH TWO BROTHERSSEEKINGUNEMPLOYMENTCLAIMS.TONIGHT... NIKKICONTINUES OURCOVERAGE... MAKINGSURE THE STATE ISDOING WHAT'S RIGHT."I DON'T UNDERSTANDHOW EVERYONE'SINFORMATION IS ALLOVER THE PLACE.

IUNDERSTAND IT WAS AHUMAN ERROR, BUTTHAT'S A PRETTY BIGHUMAN ERROR."THIS MOTHER OF TWOIS FRUSTRATED,CONFUSED ANDWORRIED.SHE NOTICED SHEWAS MAILEDSOMEONE ELSE'SPERSONALINFORMATION ON HERUNEMPLOYMENTINSURANCE FORMS..FOR HER PROTECTIONSHE'S ONLY USINGHER FIRST NAME."SO THAT WAS A LITTLESTRESSFUL TO KNOWTHAT MY PERSONALINFORMATION IS JUSTFLOATING AROUNDNEW YORKSOMEWHERE."SHE REACHED OUT TOTHE GOVERNOR'SOFFICE TUESDAYMORNING, WITH NOLUCK.SHE THEN POSTEDABOUT HER ISSUE INTHIS POPULARFACEBOOK GROUP.THERE A PERSONFROM NEW YORK CITYMESSAGED HERSAYING SHE HAD HERINFORMATION.BRITTANI IS THANKFULSHE GOT IT BACK, BUTSTILL HAS QUESTIONSFOR THE STATE."WHY WOULD THEYHAVE MY WHOLEENTIRE SOCIALSECURITY NUMBER ONTHREE DIFFERENTPAGES THAT THEYSENT ME IN THE MAIL?THREE DIFFERENTPAGES HAD MY SOCIALSECURITY NUMBER ONIT!"THE MECHANICALERROR WAS FIRSTTHOUGHT TO HAVEAFFECTED ABOUTTHREE DOZENPEOPLE."AS OF YESTERDAYMORNING THAT WASTHE NUMBER, WE FEARTHAT NUMBER ISHIGHER.

"THAT'S MELISSADEROSA AT A PRESSCONFERENCE INSYRACUSE TUESDAY."WE HAVEN'TIDENTIFIED THESPECIFIC NUMBER,THEY'RE LOOKING ATTHAT RIGHT NOW, BUTOUT OF AN ABUNDANCEOF CAUTION EVERYONEWHOSE FORMS WEREPRINTED AND MAILEDTHAT DAY ARE GOINGTO RECEIVE FREECREDIT MONITORINGFOR AN ENTIRE YEARAND THEY'RE HAVINGTHEIR CLAIMSPRIORITIZED."THE GOVERNOR'SOFFICE SAID ONMONDAY THEY WOULDHELP TWO BROTHERSWHO WENT THROUGHTHE SAME THING.BOTH SAY THEYCALLED THEIRELECTED OFFICIALSFOR MORE HELP."IT'S A BIG MESS AND IJUST HOPE THAT THERAMIFICATIONS AREN'TWORSE THAN THEBENEFITS."MIKE AND BILL FINALLYHEARD FROM THEDEPARTMENT OFLABOR BYDINNERTIME."IT WAS VERYFRUSTRATING IWOULD'VE BEENPULLING OUT MY HAIR,BUT I'M ALREADY BALD."MIKE AND BILL MADEHEADWAY.

BUTBRITTANI IS STILLWAITING.ALL THREE AREWARNING OTHERS TOMAKE SURE TO CHECKALL OF THE FORMSMAILED FROM THEDEPARTMENT OFLABOR JUST IN CASE."IT'S JUST A TRY AGAINSITUATION I GUESS?JUST TRY EVERY DAY."WE ARE STILL WAITINGTO HEAR FROM THESTATE LABORDEPARTMENT FORMORE ANSWERS.WE'RE TOLD THEY DONOT KNOW HOW LONGTHE INVESTIGATIONCOULD LAST.THE GOVERNOR'SOFFICE SAYING,THOUGH, THIS IS A TOPPRIORITY.ND, 7EWN..THE REBOUNDBUFFALO ALSOINCLUDESINFORMATION ON HOWYOU CAN GET BACK TOWORK -- MAKE ENDSMEET AND MANAGETHE PRESSURE THATCOMES FROM THEPANDEMIC.YOU CAN FIND THESESTORIES -- AND SHAREYOUR OWN BY JOININGTHE REBOUNDBUFFALO GROU

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