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UK: Ofcom £1.4M Fine For Shell Energy Re Consumer Protection Breaches Of General Conditions - Preiskel & Co
Credit: Mondaq- Published on November 24, 2023
In a significant move to uphold consumer protection rules, Ofcom has imposed a hefty £1.4 million fine on Shell Energy for its failure to properly prompt over 70,000 phone and broadband customers to review their contracts.