IndiGo launches AI chatbot 6Eskai

Credit: IndiaTimes- Published on November 27, 2023
IndiGo launches AI chatbot, 6Eskai, powered by GPT-4 technology in collaboration with Microsoft. The bot efficiently addresses customer queries in 10 languages and simplifies the booking process. It reduces customer service agent workload by 75%. The bot has 1.7 trillion parameters and mimics human behavior, responds to emotions,...

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