If alerted promptly, bank must compensate for cyber fraud: Consumer court

Credit: IndiaTimes- Published on October 26, 2023
The Navsari Consumer Disputes Redressal Commission (CDRC) has stated that a bank is responsible for compensating customers for money lost in cyber fraud if they are promptly alerted. The CDRC ordered the State Bank of India (SBI) to pay a UPI cyber fraud victim Rs 39,578 after she personally informed the branch the same day she...

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