Kashmir gets customer care facility for better power supply, grievance redressal

Jammu and Kashmir Lieutenant Governor Manoj Sinha inaugurated an e-Customer Care Service of the Kashmir Power Distribution Corporation Limited to provide real-time enquiry and grievance redressal to power consumers in the Valley.

The new service will now allow customers to call and register their complaints regarding the power supply.

The Customer Care Centre facilitated with modern technology will work round the clock to receive complaints through various modes such as telephone.

According to Ajiaz Ahmed, Managing Director of the KPDCL, the new initiative aims to resolve electricity-related problems in their respective areas faced by customers.